FAQ
Answer questions about accommodation, access, etc.
We answer questions about services and facilities during your stay, activity reservations, transportation, room amenities, dining options, and more to make your stay at a resort hotel more comfortable. We also provide useful information to help you prepare for your trip, such as how to get to the island, the climate, and advice on what to bring. We will provide you with information for a comfortable trip, including child accommodation rates, cancellation policies, and transportation services.
Our hotel offers a free shuttle bus service exclusively for hotel guests.
We operate until around evening, timed to coincide with the ship's arrival.
Reservations are required, so please contact us in advance if you wish to use our services.
Village buses operate at other times.
The hotel is about a 3-minute walk from where you get off the bus.
We have two types of vehicles available for rent at our hotel.
The vehicle seats four people, and reservations are accepted from one month prior to the date of use.
Electric scooters are for one rider only and are not available for use by anyone under 16 years of age.
Please note that electric scooter rentals are only available on the day of use.
For other types of transportation, please use the shops around the port.
Children aged 13 and older will be charged the adult rate. Baby cribs are not available. Also, please request an extra bed as the number is limited.
*Please see below for information regarding children's accommodation fees and the number of children counted towards the occupancy limit.
| age | Basic accommodation rate | Number of people counted as capacity |
| Junior high school students | Regular rate (with breakfast) | 1 person |
| Elementary school student | 75% of the accommodation fee (including breakfast) | 1 person |
| Preschool children | Free for one person (breakfast not included) | 0 people (1 child per 1 adult) |
This hotel only accepts payment upon arrival. (Except for some bookings made through Jalan.)
We accept cash, various credit cards, and various electronic payment methods.
*Some restaurants and other establishments on the island may only accept cash payments.
*Only a post office (with an ATM) is located on the island.
On the day: 100%
Previous day: 50%
2-7 days ago: 20%
If the ferry is cancelled due to bad weather, we will not charge a cancellation fee.
It will be from 2 PM to 6 PM.
If your room is ready, you can check in early. Please contact us if you will be arriving after 6:00 PM.
*Luggage can be left at the port before check-in.
It will be 10:00 AM. Late check-out is generally available until 12:00 PM (1,500 yen per hour).
You can leave your luggage at the front desk.
We do not offer luggage delivery to the port only. We apologize for the inconvenience, but please pick up your luggage from the hotel yourself.
Please note that we cannot provide transportation from the beach to the port after check-out.
You can also leave your luggage at the "Zamamimun Market" and "Yukuru-kan (Tourism Association)" near the port. (*Fee applies)
